Service

5/5 Stars

As a first-time buyer of a laser cutting machine, I was impressed with the service I received. Terry from Neiman Machinery has been fully supportive throughout the process: From the initial setup of the machine, to having my very first part made. I was impressed. Thanks.

You are incredible, Matthew!!!!!!! :)

[The service rep from Neiman] was successful with getting our press running – he is a great asset to your company I’m sure, and it’s always a pleasure working with him.

[A] few times the need came for service in [the] last 8 months and [the] associates react in a very timely fashion to get the machine back in operation with [the] lowest possible down time.

5/5 Stars

A big thanks to Terry for swinging by here. He is a gentleman and a pleasure to work with. He represents your business well.

As always, [Neiman Machinery] performed beyond expectations.

[The sales person at Neiman Machinery was a] nice guy to speak to. Very polite, looked after my request to get the service done right away. Keep up the good work.

[Neiman Machinery] has always been very professional and responds very quickly to requests. [They have] helped us once again by having replacement parts for our Haeger PEMSERTER® ready for pick up within 12 hours.

Excellent service! Technologically up to date-received copy of invoice by e-mail rather than fax. Very helpful. A great experience all around. Thank you!!

It was a delight.

Fast, courteous and very helpful. A pleasure to deal with.

[Neiman's sales rep] is working well under pressure with a tight deadline.

We purchased our Haeger insertion press from Neiman Machinery Sales Inc. in 2002 and have maintained an ongoing relationship with them ever since. [They have] always treated us very professionally, and [are] a pleasure to work with.

Upon taking over the Maintenance supervisor position at TTI Langley, I have received nothing but the best in service and tech support from all of the staff at Neiman Machinery. Thank you to you all and keep up the outstanding work!!

Great service. Prompt responses and very helpful in all ways.

Very honest and willing to get things going straight!!! Excellent service when we bought these 4 ALLSTEEL [Press Brakes].

Helpful and fast response.

[Neiman Machinery] took very good care of us in our "moment of need".

[Neiman Machinery] was very courteous and helpful [and] knew exactly what part I required and shipped the part out as requested.

Hi Kurt, Just want to let you know Rick Gross is really a pleasure to deal with. He's a keeper!

Not only was your staff courteous but also most efficient in the handling of our needs in the quick diagnosis of the problem but also the time frame in which we received the replacement parts (the next day).

Thank you for helping us with the CNC, it has been working fine. I know, it was a bit of a situation, but your positive attitude and service really made a difference in the good outcome, thanks for arranging.

We would recommend this machine along with Neiman’s implementation expertise to other fabricators…but not to our competition!

All around great service!

[Neiman Machinery's] upfront technical service has been a great experience. Follow up is tremendous... couldn't ask for better.

Very professional...Good Work

I called needing a manual for an older machind so I could service my customer and Terry really helped me out and got me what I needed.

Fantastic and expeditious customer and technical support.

I just felt I needed to tell you how happy we are with this Lissmac and would recommend it to anyone in the sheet metal business. A special thanks to you [Neiman Machinery], you were very patient with us and you never gave up.

Kurt (Neiman Machinery) is very much helpful, it was nice dealing with him. I will certainly offer him my business when needed.

Very complete information - very quickly. Much appreciated.

5/5 Stars

Matthew is a great person to work with.

I’ll rate your performance 100% I literally talked to you two minutes ago and I already have the invoice.